Help Desk

Do you have someone dependable to call when you have a computer or network problem?

There is no need to disconnect your computer, risk damage by carrying it around into a box store, and waiting endlessly in line only to have to leave it behind for repair. Find out what is wrong NOW, but calling our Help Desk. We are available 24/7 by phone to assist you when you need help with a computer or network issue.

Think of our Help Desk as your remote IT professional, available to you and your staff when problems occur. We will talk you through steps to fixing issues over the phone, or log in to your computer remotely to solve the problem for you if necessary. Handle those unexpected issues when they arise by calling the Information Systems of Maine Help Desk.

What happens when you call the Help Desk?

• We will listen to you as you describe what problems you are having, then
• We will walk you through steps to solve the issue on the phone with you, or
• Work to figure out how we might fix the problem remotely via Remote Login Access to your computer.
• If we cannot resolve the issue over the phone, we will make the earliest appointment possible for a Site Visit to work on your problem.

Save time and money by letting us solve your computer problem over the phone and online with you, in the convenience of your home or office.