Rick is important part of our business. We rely on our IT systems to support our customers. Rick is always available to support our needs and takes great care of our insurance team.
Jack E. Garnsey
Garnsey Brother Insurance
Rick Lorello is a wealth of knowledge, but he doesn’t rest on this and this alone. He responds promptly no matter the seriousness of the situation. Along with that, he has something that I am not sure a lot of experts in his field of work have, which is honesty. If he can save you money, he suggests just that. He has offered to cut back on certain services that we utilize if he feels it isn’t the best fit anymore. To sum it up, you can’t find a better person for the job.
Coffee By Design
Thank you for the continued great service you provide in the computer IT maintenance and
support for our company. I/We have been working with you for over 13 years and am very pleased to recommend you and your company for the same type of service you provide for us.
You have access to our building and maintain our server 24/7 -365 days a year. We are very comfortable knowing that you are maintaining the security and confidentiality of our customers and office. You provide quality service at an affordable price. Your flexibility in scheduling work both here at our office and at the Company’s owners’ home is a plus for us! I know there have been times you get a call from us in the early morning hours and are there to help us through it. We really appreciate the work you do for us! Thank you and look forward to a long relationship with you.
Pia C. Bibeau
Office Manager at Reynolds & Sons Disposal Service
Rick Lorello has been our IT Provider for 7+ years. We do not have a full-time employee dedicated to IT services. Rick does a great job making sure we never have down time and is always available for our upgrades and troubleshooting devices. Rick is always there when we need him and we would struggle with our business if we did not have him available to us.
Vice President – Field Operations MGR