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Information Systems of Maine

IT Services for Small Businesses in Portland and Southern Maine

Whether you have one user or one hundred, your business runs on its computers, network and data. Information Systems of Maine keeps them working: managed IT for a fixed monthly cost, plus repair, backup, security, phones and consulting when you need them. One call reaches an IT professional who knows your network, not a ticket queue.

IT team monitoring client networks on multiple screens
Our Core Service

Managed IT Services

Daily monitoring and maintenance of your computers and network for one fixed monthly cost. Small issues get fixed before they stop your business. Monitoring, backups, security and priority support in one plan.

  • 24/7 monitoring and maintenance of covered computers and network
  • Daily digital health check reports and in-depth weekly checks
  • Professional-grade data backup and recovery, monitored continuously
  • Hardware, software and replacement-need monitoring
  • Firewall, antivirus and threat-blocking security
  • Help meeting your data security requirements
Every Other Need

Repair, Backup, Security, Phones and Advice

Why ISM

One Local IT Company for Everything Your Business Runs On

Big MSPs route you through a help desk in another state. Break-fix shops only show up when something is already broken. Information Systems of Maine sits in between: a local IT professional who knows your network, monitors it every day, and is a phone call away when something goes wrong.

  • Based in Portland, serving four Maine counties
  • Free on-site evaluation before any quote
  • Fixed monthly pricing, pay only for what you need
  • Business-grade security and monitored backups
  • Phone, remote and on-site support
  • Proactive planning for upgrades and budgets
Two-factor authentication on a phone and laptop
Who We Serve

Who We Work With

Small and mid-sized Maine businesses that depend on their technology but do not have (or do not want) a full-time IT employee: insurance agencies, professional offices, retailers, field-service companies, clinics, manufacturers and nonprofits. If your computers going down would stop your business, we can help.

Client Reviews

What Maine Businesses Say About Working With Rick

Quotes from clients of Information Systems of Maine.

“Rick is an important part of our business. We rely on our IT systems to support our customers. Rick is always available to support our needs and takes great care of our insurance team.”

Jack E. GarnseyGarnsey Brothers Insurance

“Rick Lorello is a wealth of knowledge, but he doesn’t rest on this alone. He responds promptly no matter the seriousness of the situation. He also has something I am not sure a lot of experts in his field have, which is honesty. If he can save you money, he suggests just that. To sum it up, you can’t find a better person for the job.”

Nathan HannCoffee By Design

“We have been working with you for over 13 years. You have access to our building and maintain our server 24/7, 365 days a year. You provide quality service at an affordable price. There have been times you get a call from us in the early morning hours and are there to help us through it.”

Pia C. BibeauOffice Manager, Reynolds & Sons Disposal Service

“Rick Lorello has been our IT provider for 7+ years. We do not have a full-time employee dedicated to IT. Rick does a great job making sure we never have downtime and is always available for our upgrades and troubleshooting. We would struggle with our business if we did not have him available to us.”

Carl PiirainenVice President, Field Operations

Improve your tech operation today

Get a Free On-Site Evaluation or Call 207-653-4143