Managed IT Services in South Portland, Maine
Local IT support for South Portland businesses, for one fixed monthly cost.
South Portland businesses along Western Avenue, the Maine Mall area and Broadway rely on point-of-sale systems, shared files and email that have to work every day. We keep them working from just across the bridge.
With a Managed IT Services plan from Information Systems of Maine, your computers and network are monitored and maintained every day. We catch and fix small problems before they stop your business, keep your backups and security current, and help you plan upgrades before old equipment fails. You pay one fixed monthly cost, only for what you need.
What’s Included in a Managed IT Plan
Every business is different, so the plan is tailored to yours. You only pay for what you need, no more, no less. A typical Managed IT plan includes:
- 24/7 monitoring and maintenance of covered computers and network
- Daily digital health check reports and in-depth weekly checks
- Professional-grade data backup and recovery, monitored continuously
- Hardware, software and replacement-need monitoring
- Firewall, antivirus and threat-blocking security
- Help meeting your data security requirements
- Priority on-call service for break-fix repairs
- Help desk support at a reduced hourly rate
- Proactive IT planning, budgeting and strategy
- Free on-site evaluations
IT Services We Provide in South Portland
How It Works
Free on-site evaluation
Rick visits your office, reviews your computers, network, backups and security, and listens to what is slowing you down.
A plan sized to your business
You get a written plan and a fixed monthly price that covers what your business actually needs.
Daily monitoring and support
We monitor and maintain your systems every day, fix issues as they appear, and plan upgrades before old equipment fails.
Nearby Areas
We also serve nearby Portland, Scarborough, Cape Elizabeth and Westbrook, and businesses across Cumberland County. See the full service area.
Frequently Asked Questions
Do you come on site in South Portland?
Yes. We are based in Portland, so South Portland is within our regular on-site service area. Most day-to-day issues are handled faster by phone and remote access, and we visit when hands-on work is needed.
What does managed IT cost for a South Portland business?
Plans are priced per business based on the number of computers and users covered. You pay one fixed monthly cost. We give you an exact price after a free on-site evaluation at your office.
Can you help if we just need a repair?
Yes. Computer, server and network repair is available without a managed plan. Managed clients get priority service and a reduced help desk rate.
We review your computers, network, backups and security at your office and give you a clear plan and price.
Request an EvaluationWhat Maine Businesses Say About Working With Rick
Quotes from clients of Information Systems of Maine.
“Rick is an important part of our business. We rely on our IT systems to support our customers. Rick is always available to support our needs and takes great care of our insurance team.”
“Rick Lorello is a wealth of knowledge, but he doesn’t rest on this alone. He responds promptly no matter the seriousness of the situation. He also has something I am not sure a lot of experts in his field have, which is honesty. If he can save you money, he suggests just that. To sum it up, you can’t find a better person for the job.”
“We have been working with you for over 13 years. You have access to our building and maintain our server 24/7, 365 days a year. You provide quality service at an affordable price. There have been times you get a call from us in the early morning hours and are there to help us through it.”
“Rick Lorello has been our IT provider for 7+ years. We do not have a full-time employee dedicated to IT. Rick does a great job making sure we never have downtime and is always available for our upgrades and troubleshooting. We would struggle with our business if we did not have him available to us.”
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